- Market Sector: Charity
- Established: 1998
- No. of employees: 5
- With Benchmark since: 2008
Background
Daisi’s mission is to work in creative partnerships to enable arts and culture to enrich and inspire the lives, learning and futures of children and young people in Devon and Torbay.
Problem
Daisi needed CRM software that would consolidate all the different types of information they received from schools, artist and councils and bring it all together into a single database that could be accessed easily.
Solution
This was a reasonably simple fix for Daisi. We took our standard CRM software, carried out a few modifications and added some custom fields. This then gave them exactly what they needed and they are still happily using it two years later. No problems, no hassles, and any small changes they require are done straight away, so they can concentrate on their charity work.
Result
“Before making a decision, we checked out the CRM market, compared the packages that were available, and narrowed the choice down to Benchmark’s CRM and Sage’s ACT! software. Although getting the software for nothing was a bonus, the main reason we chose Benchmark was that we could understand how it worked and use it so easily.”
Margo Fisher
Daisi